Troubleshooting Guide Public Key Infrastructure-based Implementation Why am I getting a “Service Not Supported” error message with the Y901 error code while testing the public key infrastructure (PKI) feature on the developer portal? Why am I getting the “Service Not Supported” error message with the Y901 error code in my dedicated environment? Why am I getting the “Credentials Have to Be Encrypted” error message? User Why am I getting the “Account is Locked, Contact Yodlee Customer Care” error message with the Y003 error code? How do I resolve the “Suspended User” error message returned with the Y005 error code? Why am I getting the “Accessibility Denied” error message while registering a new user? Provider Accounts Why am I getting the “Invalid Value” error message with the Y800 error code for providerAccountId in the /providerAccounts endpoint? Why am I getting a blank response while trying to retrieve account and transaction details for a recently added providerAccount? Transactions Why am I not receiving more than 30 days of transactions after calling the GET /transactions API? Why am I not receiving either transactionDate or postDate for all transactions? Webhook Notifications Why am I not receiving webhook notifications? FastLink Why isn’t the close button displayed in the top right corner of FastLink? Why isn’t the “All Done” button displayed in FastLink? Why are the “Continue” or “Confirm” buttons not being displayed in the Fastlink application? Datasets Why do I get an error when requesting for certain dataset attributes?
displayed in the top right corner of FastLink?